Award winning travel insurance provider PassportCard Australia has successfully repatriated customers from the Middle East, reinforcing the company’s commitment to customer safety and support during times of international crisis.

Whilst War is generally not covered by travel insurance, PassportCard is co-ordinating the evacuations, including security escorts, and covering all costs to the point of these customers’ safe departure back to Australia.

PassportCard's Chief Underwriting Officer Michael Storozhev gives an update on the changes to the PDS.

Passport Card has introduced significant updates to its travel insurance product, aiming to provide greater flexibility, broader protection, and a simplified purchasing process. Key changes include a more tailored approach to activities and events cover, expanded cancellation reasons including coverage for non-traveling relatives, a simplified process for handling pre-existing medical conditions, and a new online quote and buy journey. These changes are a direct result of feedback from travelers, brokers, and travel agents.

New Frontier Group is a global, independent, woman-owned business enterprise established in 2002. As the world of global healthcare continually evolves, New Frontier Group is focused on providing future thinking solutions to meet the needs of the market. To deliver worldwide solutions that maximize savings, payment accuracy, and the best possible patient outcomes.

The iPMI Global Provider Network offers an online provider network directory intended as a buyer's guide for industry payers and providers. It contains pertinent company information to assist buyers in connecting with relevant global payers and providers.

In this iPMI Global TV report we discuss the recent exclusive closed door round table, International Private Medical Insurance Global Broker Strategies.

The iPMI Global Round Table underscores the importance of building strong, mutually beneficial partnerships between international private medical insurance providers and brokers. By working together, embracing innovation, they can effectively meet the evolving needs of globally mobile individuals and businesses seeking comprehensive healthcare coverage.

In this iPMI Global TV report we discuss the significant growth opportunities within the LATAM health, travel, expatriate insurance, assistance and cost containment market, driven by an expanding middle class and increasing awareness of insurance benefits.

We highlight the market’s fragmentation and associated challenges, including regulatory complexities and low insurance penetration. Strategies for addressing inequality and achieving operational excellence are also explored, along with the dominant players and future prospects for the region’s market. The companies’ diverse product and service offerings tailored to the specific needs of LATAM are a central theme.

Aetna International is proud to introduce Aetna Abroad™ — their global network outside of the United States. By leveraging their curated ecosystem of strategic relationships with regional network partners including Allianz Partners, as well as through direct provider contracting, the Aetna Abroad network boasts an impressive roster of pre-screened health care professionals and facilities that span 200 countries and territories, including several with strict regulations around local compliance.

Navigating global insurance payments isn't easy, yet payments play a pivotal role in customer experience (CX) given they are the most frequent and important insurance interaction. When we look at the traditional approach to cross-border payments, the complexity and high costs can leave you short of meeting customer needs while risking churn.

iPMI Global CEO Christopher Knight explains the benefit of audio visual digital marketing and advertising for the international private medical insurance market.

In this iPMI Global Plans and Products video, iPMI market analyst and report author Ian Youngman takes a look at news that Thailand has launched Travel Medical Insurance for Tourists.