Cigna

iPMI Market Interviews

Interviews

iPMI Global Speaks with Chris Carter, CEO, ExpatInsure

The International Private Medical Insurance (IPMI) sector has long been defined by legacy giants, complex policy jargon and traditional corporate packages. As the modern expat demographic shifts towards digital nomads, independent professionals and micro-multinationals, the industry is being forced to rethink.  In this exclusive iPMI Global Interview, we sit down with Chris Carter, CEO of ExpatInsure, to discuss the company's growth, how it is using technology to strip the complexity out of buying cover, and why the model of the bloated...

18-06-2026 iPMI Global

Interviews

iPMI Global Speaks with Gitte Bach, CEO, New Frontier Group

iPMI Global, the leading business intelligence platform for the international private medical insurance (IPMI) and global assistance sectors, has officially released its latest executive round table report, titled "The Algorithmic Gatekeeper: AI and the Future of IPMI." Featuring crucial insights from New Frontier Group CEO Gitte Bach, “The Algorithmic Gatekeeper” maps the transition from manual administration to intelligent clinical navigation. A primary focal point of the round table is the critical necessity for "explainability" and human accountability as artificial intelligence begins to...

22-05-2026 iPMI Global

iPMI Market Providers

AIA Hong Kong Continues to Lead the Insurance Industry In Q1 2025

AIA Hong Kong has once again led the industry with the most market No.1 in the first quarter of 2025, according to the Provisional Statistics of the Insurance Authority on Hong Kong Long-Term Insurance Business*.

Mr Alger Fung, Chief Executive Officer of AIA Hong Kong & Macau, said, "The continued achievements would not have been possible without our team's daily commitment to putting our customers first. We are also deeply grateful to our customers for their long-standing trust and support.

Our unwavering commitment to customer centricity is the cornerstone of our sustained leadership in the industry. We are fortunate that AIA is powered by a remarkable pool of talent driving our growth. This was recently reaffirmed by the Million Dollar Round Table (MDRT) rankings, where AIA Hong Kong not only secured the No. 1 position in MDRT, COT, and TOT locally, but also achieved four global No. 1 rankings—including top honours in both MDRT and TOT. We will keep going beyond for our customers and inspire communities to live Healthier, Longer, Better Lives."

These achievements underscore the strength of AIA Hong Kong's Premier Agency strategy and the unwavering dedication of our financial planners, who consistently go above and beyond to serve customers with professionalism and care. Moreover, they stand as a testament to AIA Hong Kong's innovative and comprehensive propositions, which provide holistic solutions across health, wealth, and MPF—supporting the diverse needs of both individual and corporate customers.

AIA Hong Kong's customer-first mindset is also reflected in the digital experiences it delivers. The AIA+ mobile app continues to lead the trend, driving innovation in customer engagement. With millions of downloads and the highest mobile app ratings among key Hong Kong insurers#, AIA+ is fostering stronger connections and deeper trust with our customers.

Putting customers first also means caring for the broader community. As a purpose-led brand, AIA actively empowers individuals and communities to live Healthier, Longer, Better Lives. Programmes such as AIA Vitality and the AIA Healthiest Schools Programme are enhancing health literacy and fostering long-term wellbeing across generations.

As the community continues to face rising medical inflation, AIA Hong Kong took the lead in convening cross-sector stakeholders at the inaugural Healthcare Financing Summit to explore collaborative solutions that make healthcare more accessible, affordable, and sustainable—for both the community and future generations.

AIA Hong Kong is also finding creative ways to deepen public understanding of the insurance industry. A recent example is the sponsorship of the TVB drama 《中年好翻身》, which uses the insurance profession as a backdrop to explore themes of resilience and personal growth—highlighting the professionalism and meaningful role our financial planners play in customers' lives.

Looking ahead, AIA will continue to bring international experiences to Hong Kong. On 31 July, AIA will lead the first-ever North London Derby at the Hong Kong Football Festival 2025, as the Global Principal Partner of Tottenham Hotspur. AIA Hong Kong is also proud to be the title sponsor of G.E.M.'s I AM GLORIA World Tour – Hong Kong stop, further enriching the city's cultural landscape.

Notes

* As the Insurance Authority is currently conducting a comprehensive review of the scope and criteria for collecting policyholder information for non-local policies, it will not release breakdown statistics related to Mainland visitors until this work is completed. Therefore, the Insurance Authority has not published the relevant provisional statistics for both local and non-local segments. The current set of statistics does not include figures for Number of Local New Business Policies, Number of Non-Local New Business Policies, Local Annualised New Premiums, and Non-local Annualised New Premiums.

"AIA Hong Kong has once again led the industry with the most market No.1" refers to its top position in the following categories: Number of Inforce Policies**, Number of New Business Policies, New Office Premiums from Agency Channel^, Annualised New Premiums from Agency Channel^, Number of New Business Policies from Agency Channel—making up the highest share among the 11 key metrics compared to other market peers.

Provisional statistics of the Insurance Authority on Hong Kong long-term insurance business from January to March 2025. The policies refer to Direct Individual New Business and Direct Inforce Business of Participating Business, Other Businesses (Excluding Group Business) and Linked Long Term (Class C). "Agency channel" refers to "Agents" as classified by the Hong Kong Insurance Authority under Distribution Channel.

** Refers to AIA International Limited, AIA Company Limited and AIA Everest Life Company Limited.

^ "Annualised New Premiums" represents 100% of annualised first year premium and 10% of single premium. "New Office Premiums" represents 100% of annualised first year premium and 100% of single premium.

iPMI Global Network Directory

iPMI Global Launches July 2026 Global Provider Network Directory to Streamline B2B Sourcing and Glob…

14-07-2026 Network Directory iPMI Global

iPMI Global, the preeminent business intelligence resource for the international medical insurance sector, today announced the official release of the July 2026 edition of its Global Provider Network Directory. This directory serves as a mission-critical infrastructure tool for senior executives navigating the increasingly complex landscape of global B2B healthcare sourcing. Engineered to function as the definitive online B2B buyer’s guide, the directory eliminates the friction inherent in international partnership identification, providing a standardized, high-impact framework for insurers, hospitals, assistance companies, and third-party administrators (TPAs).

iPMI Global Unveils June 2026 Provider Network Directory: The Authoritative B2B Guide for Internatio…

19-06-2026 Network Directory iPMI Global

iPMI Global, the leading provider of business intelligence for the International Private Medical Insurance (iPMI) sector, today announced the launch of the June 2026 edition of its Global Provider Network Directory. Serving as the definitive online B2B buyer’s guide, this resource is engineered to streamline the identification of global partnerships for insurers, hospitals, assistance companies, and third-party administrators. In an industry where "right place, right time" care delivery is critical, iPMI Global provides a high-impact solution for industry payers looking to expand their service capabilities. The directory centralizes comprehensive company intelligence, offering a single, authoritative platform for executives to navigate the complex international healthcare ecosystem and secure seamless global reach. Discover the June 2026 iPMI Global Provider Network Directory—the definitive B2B buyer's guide for international healthcare sourcing, partnership identification, and market intelligence.

Welcome To iPMI Global

iPMI Global is the leading business intelligence provider for international private medical and expatriate healthcare insurance markets worldwide. Due to the nomadic nature of the international private medical insurance (iPMI) market, iPMI Global is an internet based business intelligence  service for worldwide insurance and medical assistance professionals, who need to understand the impacts of insurance and healthcare policy, regulatory, and legislative developments.

For the past 15 years senior level business executives, in over 120 countries, rely on iPMI Global to stay 1 step ahead of the risk and on the inside track of international private medical insurance.

Covering business travellers, high net worth individuals, expatriate and leisure travel markets, iPMI Global is the only international news source covering the most exciting sector of international health insurance: international private medical insurance.

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