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iPMI Market Interviews

Interviews

iPMI Global Speaks with Chris Carter, CEO, ExpatInsure

The International Private Medical Insurance (IPMI) sector has long been defined by legacy giants, complex policy jargon and traditional corporate packages. As the modern expat demographic shifts towards digital nomads, independent professionals and micro-multinationals, the industry is being forced to rethink.  In this exclusive iPMI Global Interview, we sit down with Chris Carter, CEO of ExpatInsure, to discuss the company's growth, how it is using technology to strip the complexity out of buying cover, and why the model of the bloated...

18-06-2026 iPMI Global

Interviews

iPMI Global Speaks with Gitte Bach, CEO, New Frontier Group

iPMI Global, the leading business intelligence platform for the international private medical insurance (IPMI) and global assistance sectors, has officially released its latest executive round table report, titled "The Algorithmic Gatekeeper: AI and the Future of IPMI." Featuring crucial insights from New Frontier Group CEO Gitte Bach, “The Algorithmic Gatekeeper” maps the transition from manual administration to intelligent clinical navigation. A primary focal point of the round table is the critical necessity for "explainability" and human accountability as artificial intelligence begins to...

22-05-2026 iPMI Global

iPMI Market Providers

APRIL Group: 36% Growth and European Expansion Plans

APRIL Group has announced significant growth in 2024, achieving a 36% increase in turnover and reaffirming its goal to become a leading European mass-market broker. This growth was fueled by strong performances across its personal insurance, property and casualty, international health insurance, and asset management segments, along with strategic acquisitions in the UK and France. 

Looking ahead, APRIL plans further international expansion into ten new countries and significant investments in digital transformation, including AI and data analytics. The company also prioritizes employee engagement through profit-sharing and plans to hire 400 new staff, demonstrating confidence in continued growth and its strategic direction. APRIL also emphasizes its commitment to customer experience and advocacy, particularly in the creditor insurance market.

Key Themes and Important Ideas/Facts:

1. Strong Financial Performance and Strategic Plan Success:

  • APRIL reports a 36% increase in turnover, reaching €860 million, with 7% attributed to organic growth. This signifies strong momentum one year after launching their "Spring 27" strategic plan.
  • The group also achieved €1.9 billion in negotiated premium volume and €16 billion of assets under management.

CEO Eric Maumy states, "APRIL’s solid results reflect our partners’ and customers’ trust as well as our teams’ commitment. The first two years of our strategic partnership with KKR have proved a success that is consolidating our joint ambition of making APRIL a world-class European player."

This highlights the success of their strategic direction and the impact of their partnership with KKR.

2. Growth Across Diverse Market Segments:

  • All four of APRIL's market segments demonstrated growth in 2024:
  • Personal Insurance: Grew by 2% to €358 million, impacted by the property market slowdown affecting creditor insurance. However, the consumer healthcare market recovered in the final quarter, and business healthcare performed strongly.
  • Property and Casualty Insurance: Experienced significant growth of 24% to €230 million, driven by strong organic growth and the acquisition of UK insurer Lexham.
  • Savings and Asset Management: Established as the group's "third pillar" with the purchase of DLPK, achieving a turnover of €182 million.
  • International Healthcare: Grew by 7% to €90 million in turnover. A key development is the planned rollout of a single global information system in 2025, expected to provide a "major competitive advantage" in a consolidating market.

3. International Expansion as a Key Growth Driver:

  • Currently, 21% of APRIL's turnover is generated outside of France.
  • The company has a clear target to increase this to 30% by 2027.
  • This international growth strategy involves:
  • Successful integration of recent acquisitions like Lexham in the UK.
  • Exploration of "various external-growth opportunities and greenfield investments in 10 further countries including Egypt, Abu Dhabi and Mexico, beginning in 2025."
  • A focus on "large external-growth transactions in high-value-added business lines," particularly in international healthcare.

Maumy emphasizes, "Although France is our biggest market and we are enjoying sustained development there, our target is to generate 30% of our turnover internationally by 2027.This will involve large external-growth transactions in high-value-added business lines in addition to those where we already operate – and especially in international healthcare, where our development engine is powering up."

4. Strategic Investments in Digital Transformation and Data:

  • APRIL is investing €140 million during the 2023-2026 period in its digital transformation.
  • This includes the "rollout of several artificial-intelligence projects and heavy investment in data."
  • The company has seen positive results from these efforts, evidenced by regaining a Net Promoter Score of +26.
  • The ambition for APRIL to become a "digital, omnichannel and agile operator" is reiterated in the "About APRIL Group" section.

5. Focus on Talent Acquisition and Employee Engagement:

  • APRIL plans to hire approximately 400 employees in 2025, with a focus on "customer-relationship, digital and IT roles." This reflects the strategic emphasis on customer experience and digital capabilities.
  • The group is actively promoting employee ownership, with "more than 50% of them became shareholders in 2024." Sharing value with its 3,000 employees is identified as a "key goal."

6. Commitment to Consumer Interests:

  • APRIL positions itself as "a strong voice defending consumers’ interests, particularly in creditor insurance."
  • The CEO indicates intentions to engage with authorities and members of parliament regarding "anti-competitive practices by certain bancassurance insurers."

Conclusion

iPMI Global analyst Christopher Knight concludes, "The press release clearly demonstrates that APRIL Group is executing its "Spring 27" strategic plan effectively, achieving significant financial growth and making progress towards its ambition of becoming a leading European insurance broker in the mass market. Their diversified growth across market segments, coupled with a strong focus on international expansion, digital transformation, and talent development, positions them for continued progress. The leadership's commitment to both growth and defending consumer interests further shapes the company's identity and strategic direction. The successful integration of recent acquisitions and proactive exploration of new international opportunities suggest a dynamic and ambitious phase for APRIL Group."

 

iPMI Global Network Directory

iPMI Global Launches July 2026 Global Provider Network Directory to Streamline B2B Sourcing and Glob…

14-07-2026 Network Directory iPMI Global

iPMI Global, the preeminent business intelligence resource for the international medical insurance sector, today announced the official release of the July 2026 edition of its Global Provider Network Directory. This directory serves as a mission-critical infrastructure tool for senior executives navigating the increasingly complex landscape of global B2B healthcare sourcing. Engineered to function as the definitive online B2B buyer’s guide, the directory eliminates the friction inherent in international partnership identification, providing a standardized, high-impact framework for insurers, hospitals, assistance companies, and third-party administrators (TPAs).

iPMI Global Unveils June 2026 Provider Network Directory: The Authoritative B2B Guide for Internatio…

19-06-2026 Network Directory iPMI Global

iPMI Global, the leading provider of business intelligence for the International Private Medical Insurance (iPMI) sector, today announced the launch of the June 2026 edition of its Global Provider Network Directory. Serving as the definitive online B2B buyer’s guide, this resource is engineered to streamline the identification of global partnerships for insurers, hospitals, assistance companies, and third-party administrators. In an industry where "right place, right time" care delivery is critical, iPMI Global provides a high-impact solution for industry payers looking to expand their service capabilities. The directory centralizes comprehensive company intelligence, offering a single, authoritative platform for executives to navigate the complex international healthcare ecosystem and secure seamless global reach. Discover the June 2026 iPMI Global Provider Network Directory—the definitive B2B buyer's guide for international healthcare sourcing, partnership identification, and market intelligence.

Welcome To iPMI Global

iPMI Global is the leading business intelligence provider for international private medical and expatriate healthcare insurance markets worldwide. Due to the nomadic nature of the international private medical insurance (iPMI) market, iPMI Global is an internet based business intelligence  service for worldwide insurance and medical assistance professionals, who need to understand the impacts of insurance and healthcare policy, regulatory, and legislative developments.

For the past 15 years senior level business executives, in over 120 countries, rely on iPMI Global to stay 1 step ahead of the risk and on the inside track of international private medical insurance.

Covering business travellers, high net worth individuals, expatriate and leisure travel markets, iPMI Global is the only international news source covering the most exciting sector of international health insurance: international private medical insurance.

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