Cigna

iPMI Market Interviews

Interviews

iPMI Global Speaks with Chris Carter, CEO, ExpatInsure

The International Private Medical Insurance (IPMI) sector has long been defined by legacy giants, complex policy jargon and traditional corporate packages. As the modern expat demographic shifts towards digital nomads, independent professionals and micro-multinationals, the industry is being forced to rethink.  In this exclusive iPMI Global Interview, we sit down with Chris Carter, CEO of ExpatInsure, to discuss the company's growth, how it is using technology to strip the complexity out of buying cover, and why the model of the bloated...

18-06-2026 iPMI Global

Interviews

iPMI Global Speaks with Gitte Bach, CEO, New Frontier Group

iPMI Global, the leading business intelligence platform for the international private medical insurance (IPMI) and global assistance sectors, has officially released its latest executive round table report, titled "The Algorithmic Gatekeeper: AI and the Future of IPMI." Featuring crucial insights from New Frontier Group CEO Gitte Bach, “The Algorithmic Gatekeeper” maps the transition from manual administration to intelligent clinical navigation. A primary focal point of the round table is the critical necessity for "explainability" and human accountability as artificial intelligence begins to...

22-05-2026 iPMI Global

iPMI Market Providers

Young Adult Expats Twice as Likely to Face Mental Health Struggles and 4 Times as Likely to Turn to AI Support

AXA Global Healthcare’s new Mind Health Report reveals a notable generational divide in how expats experience and manage their mental wellbeing. The fifth edition of the report shows that while older expats lean on their resilience and life experience, younger expats are more open about the challenges they face. It also highlights how younger generations are driving the adoption of AI and digital mind health tools, even though many report being adversely affected by excessive use of social media.

The findings from the Ipsos survey, conducted across 16 countries with over 1,400 expat participants aged 18-75, highlight how age, cultural context, and digital access are shaping new approaches to wellbeing worldwide.

Key findings include:

  • Over two thirds of both 18-24-year-olds and 25-34-year-olds (74% and 67% respectively) were shown to be suffering from moderate to extremely severe levels of anxiety, stress or depression, according to the DASS (Depression Anxiety and Stress Scale)
  • Specifically, 68% of younger expats (18-34-years-old) reported moderate to severe stress levels in the past 12 months, compared to just 33% of over-55s
  • Younger adult expats are twice as likely to report moderate to severe depression, stress, or anxiety, than their over 55’s counterparts (70% vs 35%)
  • 51% of younger adult expats say that social media and digital devices are the most prominent factor negatively affecting their mental health
  • 47% of younger adult expats are struggling with constant exposure to negative news in the media
  • 83% of expats are experiencing negative mental health symptoms as a direct result of their working environment, 4% higher than in 2024, and 4% higher than their native colleagues

Statistics also highlighted different approaches to seeking help:

  • 66% of young adult expats would use, or have already used AI virtual therapists for mind health support 
  • 40% of young adult expats use social media for mental health information, compared with 14% of older adults
  • 41% of younger adult expats turn to healthcare professionals such as GPs, compared to 57% of older adults

However, younger adult expats are 33% more likely to see a psychiatrist or specialist than they were in 2023, showing overall growth in medicating specifically against mental health issues.

Commenting on the findings, Xavier Lestrade, CEO of AXA Health International, which operates the AXA Global Healthcare brand, said, “The findings reveal a clear generational divide in how expats experience and manage their mental wellbeing. Younger adults are far more open in acknowledging challenges and seeking support, while older generations often report fewer issues and tend to rely on more traditional pathways. Both approaches have their strengths - whether it’s the resilience and perspective of older adults, or the proactive attitude of younger people towards managing their wellbeing. There’s a real opportunity here for generations to learn from one another.”

Commenting on the 2025 stats for non-natives as a collective, Xavier said, “In addition to finding an overall increase in workplace struggle among all respondents, the report also highlights the disproportionate adversity faced by non-natives, with a greater percentage of them struggling in the workplace than their native employees. This underlines the importance of employers and healthcare providers recognising the unique pressure expats face – and shows the importance of our work in providing expats with access to resources that help to mitigate these pressures, whether that’s expert clinical care, preventative support, or digital tools to fit their needs.”

Commenting on the findings in the report regarding AI adoption, Virginie Faucon, Global Head of Marketing and Brand at AXA Global Healthcare added, “What we’re seeing is a real shift: younger expats are driving the use of AI and digital tools as part of their mental health support. This openness shows enormous potential, but it also comes with risks. AI platforms can offer quick and accessible guidance, yet the advice isn’t always clinically sound or balanced. These tools work best as a complement - not a replacement - for expert, human-led care. At AXA Global Healthcare, we’re embracing these trends to shape support that’s both holistic and genuinely valuable to those who need it most.”

For expats, who often face isolation, cultural adjustment, and barriers to traditional healthcare, the growing use of AI and digital tools signals a need for more flexible, accessible support. AXA Global Healthcare is adapting its services accordingly - from tailored access to healthcare professionals worldwide to its all-in-one health app that integrates physical and mental health resources in a single platform.

The full AXA Global Healthcare Mind Health Report is available at https://www.axaglobalhealthcare.com/en/about-us/reports/mindhealth-reports/

 

iPMI Global Network Directory

iPMI Global Launches July 2026 Global Provider Network Directory to Streamline B2B Sourcing and Glob…

14-07-2026 Network Directory iPMI Global

iPMI Global, the preeminent business intelligence resource for the international medical insurance sector, today announced the official release of the July 2026 edition of its Global Provider Network Directory. This directory serves as a mission-critical infrastructure tool for senior executives navigating the increasingly complex landscape of global B2B healthcare sourcing. Engineered to function as the definitive online B2B buyer’s guide, the directory eliminates the friction inherent in international partnership identification, providing a standardized, high-impact framework for insurers, hospitals, assistance companies, and third-party administrators (TPAs).

iPMI Global Unveils June 2026 Provider Network Directory: The Authoritative B2B Guide for Internatio…

19-06-2026 Network Directory iPMI Global

iPMI Global, the leading provider of business intelligence for the International Private Medical Insurance (iPMI) sector, today announced the launch of the June 2026 edition of its Global Provider Network Directory. Serving as the definitive online B2B buyer’s guide, this resource is engineered to streamline the identification of global partnerships for insurers, hospitals, assistance companies, and third-party administrators. In an industry where "right place, right time" care delivery is critical, iPMI Global provides a high-impact solution for industry payers looking to expand their service capabilities. The directory centralizes comprehensive company intelligence, offering a single, authoritative platform for executives to navigate the complex international healthcare ecosystem and secure seamless global reach. Discover the June 2026 iPMI Global Provider Network Directory—the definitive B2B buyer's guide for international healthcare sourcing, partnership identification, and market intelligence.

Welcome To iPMI Global

iPMI Global is the leading business intelligence provider for international private medical and expatriate healthcare insurance markets worldwide. Due to the nomadic nature of the international private medical insurance (iPMI) market, iPMI Global is an internet based business intelligence  service for worldwide insurance and medical assistance professionals, who need to understand the impacts of insurance and healthcare policy, regulatory, and legislative developments.

For the past 15 years senior level business executives, in over 120 countries, rely on iPMI Global to stay 1 step ahead of the risk and on the inside track of international private medical insurance.

Covering business travellers, high net worth individuals, expatriate and leisure travel markets, iPMI Global is the only international news source covering the most exciting sector of international health insurance: international private medical insurance.

Socials