Cigna Healthcare, the health benefits division of The Cigna Group (NYSE: CI), is introducing a series of new digital features to improve the customer experience during common health insurance interactions, such as checking benefits coverage, estimating costs and finding care. These enhancements are designed to provide a reliably simple experience for everyday needs and are an important step in delivering on the company’s commitmentThis link will open in a new tab. to make health care easier for customers.

In this iPMI Global In Focus Insurtech Article, leading cost containment firm, New Frontier Group explores the role of telemedicine as part of global cost containment strategies.

In recent years, telehealth has undergone a significant transformation—from a convenience-driven mode of care to a vital component of strategic cost management in global healthcare. For international travellers, expatriates, and members of international private medical insurance (iPMI) plans, telehealth is now being deployed not as a standalone service, but as an integrated, purpose-driven tool that supports better outcomes while reducing unnecessary costs.

AXA Partner US (AXA), a leader in global assistance services and insurance solutions, introduces My Trip Companion (MyTC), a cutting-edge digital self-service portal that revolutionizes travel assistance. Leveraging Progressive Web App (PWA) technology, MyTC delivers a seamless digital experience for travelers, echoing AXA's commitment to being "Digital when possible, human when it matters."