A recent Deloitte study reveals that while artificial intelligence has become a fixture in the daily lives of Swiss citizens, its use in the insurance industry is met with significant caution. Policyholders generally support AI applications that provide assistance, such as translating complex documents or offering safety tips, but they largely reject automated decision-making regarding coverage or premiums.

"An award-winning insurance technology partner trusted by global insurers and specialist market innovators."

ICE InsureTech (ICE) and Nordic Insurance Software (NIS), two established insurance technology companies within the Acturis Group, announce their unification under a single global brand: ICE-Tech.

Founded in 2002, ICE and NIS have each built strong, credible positions in their respective markets, delivering complex insurance programmes across personal and speciality lines for major insurance brands.

Cigna Healthcare, the health benefits division of The Cigna Group (NYSE: CI), is introducing a series of new digital features to improve the customer experience during common health insurance interactions, such as checking benefits coverage, estimating costs and finding care. These enhancements are designed to provide a reliably simple experience for everyday needs and are an important step in delivering on the company’s commitmentThis link will open in a new tab. to make health care easier for customers.